FAQ

Answer

If you have not received a confirmation number or a confirmation email, please check your spam inbox first, make sure that you have entered the correct email address, if you still can't find your booking, then it is likely that your booking has not been processed. Please login to your account to check if your reservation is made..

Answer

Children of any age can stay at the hotel as long as they are accompanied with an adult. An adult is considered to be those aged 18 years and above. .

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Each room has a specific time to change or cancel. Some rooms has 24 hours and some has 60 minutes to adjust your needs through the website, which is subjected to availability in case of change. Therefore, you need to check the given time of the reserved rooms and you can also communicate with us to check the possibility..

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Yes, car park is available..

Answer

Yes, it is possible. .

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You need to make a new reservation, or contact the hotel front desk..

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Yes there is and it is already added to the room rate..

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It is not possible to book than more than one room at the same time at the same transaction, but you can repeat the booking immediately after completing the previous transaction. You can communicate with us for any help..

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It takes less than 10 hours to confirm or cancel a reservation. You will receive an email notification..